SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS. Packages from our worldwide warehouse will be shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-28 Business days |
| Canada, Europe |
07-28 Business days |
| Australia, New Zealand |
07-28 Business days |
| Central & South America |
10-28 Business days |
| Asia |
05-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Sporty-Beauty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect! Arrived fast and works very well! Loved!!!
Free delivery, from Russia, IML, took almost two weeks. This is the second, same, brush ordered from this store. The first serves, faith and truth, for six months. This was taken about the stock, as the first came on hurray, and the coupon of the seller was a pity not to use. In the end, the whole set, which in the photo, cost less than 1300₽. It was not even unpacked, because the quality is certain. Well, about the one now we use the whole family, there is nothing to write, it works without complaints. In general, the goods are excellent, take it without thinking, having previously caught the coupons of the seller.
Got it! Everything is super, as in the description works) Recommend.
Got here in record speed. Amazing quality. Cleans my teeth well without causing the gums to bleed. Also has reminders on when to switch sections of the teeth and different modes for various cleaning options. It's also small and compact and sleek so it doesn't take up much space on the bathroom counter. It's also light.
Good quality toothbrush with. Three modes of operation. It's a pity that I can not read the instruction, but intuitively everything is clear.
Good quality goods, thank you store. One of the heads came in a damaged form, possibly during transportation, opened a dispute and the seller returned the amount. We plan to continue ordering the goods from him. In the use of the brush liked, although it was unusual for the first time. Happy modes, but the first has not yet tried. To buy we recommend.
This store offers lovely items for sale. Adorable stuff!
Great! Quality super! Fast delivery! Thank You
I had a lot of question about quality and delivery and store was really helpful. Thank you so much!
It came quickly for a week delivery IML, full set. The brush in the hand does not look too large (although it seems so in the photo), not heavy. Pleasant to the touch, bristle of medium stiffness, closer to soft. Vibration is quite strong, but it cleans delicately. Has three modes, gives vibro signals every 30 seconds, works 2 minutes, it is very convenient to navigate by time. When charging, the green light blinks slowly. Instructions for Russian or English are not included. In principle, everything is intuitive, but you can ask the store for instructions.
With delivery from Russia arrived very quickly! The brush is very powerful
I order the third time brushes of this model. Great option. Delivery to Belarus for a month.
The quality of is excellent. Shipping was within setimaed time. Thank You store 5 +
It's perfect. Delivery was very very fast comparing to others. It's really nice quality. I recommend it without a doubt.
Ordered at once two brushes together with the irrigation, the parcel came quickly, packed normally, the brushes themselves are made of pleasant materials, there are 3 modes of vibration, medium stiffness bristles, in general, the purchase is satisfied. After use, I will try to complement the review.
Great product perfect leaves teeth lisinho a visiting dentist home.
Received within a couple of weeks, recommend this store.
Pretty good device at least for the first days I have it, it cleans well in 3 different ways, it remains to be seen if it will last over time ... Because all these devices after a period of 6-10 months present problems in charging. It remains to be seen if he will endure something I hope. Buy it and it is at a pretty good price
ordered as a present at first, but liked so much that left it for my own use :-D
Omg just beautiful
Good quality! Looks exactly as on pictures!
Delivery from Russia, the parcel reached three days in advance, courier to the door. My daughter is happy, now you do not need to even remind me of cleaning your teeth, with pleasure she runs herself! The size for the child, of course, is too big (in terms of the handle), but addictive!))) thank you!
man, i love it
excellent! Quality as the description. Everyone is happy. Recommend!
superb quality! recommend this