SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS. Packages from our worldwide warehouse will be shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
7-28 Business days |
Canada, Europe |
07-28 Business days |
Australia, New Zealand |
07-28 Business days |
Central & South America |
10-28 Business days |
Asia |
05-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Sporty-Beauty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The store sent in three days, delivery four more days. There was an option to get on hand through the courier, but chose from the point of issue of the SDEC. The box is blown, but the contents are intact. Rotating heads without built-in infrared heating lamps. There are some lamps under the rotating part, but the heat is felt only if you attach the finger directly to them. We will try to lie longer, MB will heat more. Ordered with 4 heads and 1 button, sent with two buttons-this version is slightly more expensive in idea.
I order for a hundred times, thank you
Second order as always fast delivery. with the store did not communicate was not necessary.
Fast (7 days) delivery. Everything is intact. Corresponds to the description. All modes work. Proceed to operation. That's it for now. Thank you store!
Thank you for the prompt delivery while everything works
Delivery in 3 days, thank you very much, I recommend
Cool machine
Supper
Supper took 4 PCs.
Super thing! Massage for the whole body. Best for a sitting position on the spine. And so is the CLAS. And for the abdomen. I'll buy two more for my friend and mom. Alien without box ..
The store is well done as a further device will work time will show and so very satisfied. Delivered already to work!
The parcel went about a week. Good thing, I 've been using it for 3 days-Baldea. It's getting good. There are 3 speeds, the rollers are spinning first in one direction, then into another. After 15 minutes, the device itself turns off. Inside there are 2 LEDs of red color, how effective they are not clear. How long will we work. In general, very satisfied with the purchase.
Delivered comparatively fast, packed on conscience massages ouristic, lay down with all the weight does not stop so that someone gets fucked!!!
The order came quite quickly. everything is neatly sealed. I have not tried it yet, I will add a review a little later.
Description corresponds. Delivery three days. I asked my husband to buy this pillow. I'm skeptical about such things, but I took it. But it was not even bad. Really So massage you can, directly relax). I do not feel much heating. Speed changes. Zipper cover. Let It Be)
Wonderful massager I'm very pleased with the order on October 2 and it came already on October 5, despite the weekend I'm very happy recommend
Delivered in 3 days by CDEC. Everything works, high-quality execution, several modes, let's see how it will work.
A little box crumpled, the rest is fine, it works.
Delivery to Orenburg sdecom is exactly a week. The goods are packed in carton. Works only from power. Includes a cord with a socket, as well as a car cord (under the cigarette lighter socket). The control is very simple: one button on/off, the second is the speed mode, which 3.
Fast shipping! Everything came whole! Works! What effect from the massage yet do not know! I'll add it later.
Today delivered the courier parcel to the House, the goods came in 4 days, everything turns, switches, glows. Everything is super!!! I recommend the store and the goods.
I arrive on 4 super fast day. Satisfied with the product so far. Very good! Thank you
I'm happy with the purchase!
All is well. Works thanks.
Super Speed on delivery (class)